Trusted Web Design specialises in keeping tech simple. Becoming New Zealand and Australia’s preferred digital agency to companies big and small started with unwavering trust. Our talent is keeping it real.
TWD projects are developed using a split payment system.
Don’t like your website designs? That’s ok, unlike other digital companies we have unlimited revisions.
Run It Yourself
Unlike other companies, TWD includes full training of all digital projects.
When we agree on scope, we deliver. An agreement is an agreement.
24 Hour Support
Have an urgent task at 1am on Sunday? We are 24/7/365.
OUR PROCESS BECOMES YOUR SUCCESS
Coffee, Tea, Juice or Water?
We host a little coffee party where you are the main guest. All you need to bring are your dreams and a vision.
The TWD team are here to listen, we scribble down many notes as you let loose on what you want and need. We ask a lot of questions then head back to the office and transfer your project notes into tech jargon.
Scopes & Quotes
We have now been living and breathing your project for a good two weeks and it’s time to share with you!
Multiple TWD staff have contributed their expertise to mapping out your project requirements. We share with you your in-depth scope of works, resource needs and our fancy timeline and milestone payment quotes. It’s a collaboration.
A bunch of nerds, who already know they are nerds begin the magic of building your vision.
Following your scope to the letter with precision, our talented team start work on your project. We have meetings with you through-out with updates and approvals. We then usually surprise you, call you over to the office for the big reveal of your brand new digital assets.
TWD has had the pleasure of working with many different companies, brands, people, bands and New Zealand celebrities. We value and nurture all relationships with our clients.
The hardest thing to get right when designing a website is the balance between warmth, connection and professionalism, TWD nailed that for me. As a result of going through my website, clients have a clear impression of me, my business and our service offering. My website’s in complete alignment with my business ethos thanks to Renei and her team.
— Elizabeth – Public Property
I was very happy with all advice provided from TWD on the app idea I presented. They offered alot of value, not just with the digital build side of my idea but with the business, marketing and financial side also.
— Pieter T.
Renei was so understanding, helpful and professional. Not only did TWB provide me with the service I required at the time, Renei went over and above and pretty much helped set my company up from the outset. She was invaluable then, and still is to this very day.
— Damien Ekenasio – P.U.G
Renei and her team from Trusted Web Design built my Mobile and desktop responsive website and e-commerce store with a secure payment gateway for my business Nourish Massage in Whangamata. They were fantastic to work with, always on call , and great value for money. I would highly recommend them.
— Nourish Massage
Linked up with Renei and her team to manage the digital marketing assets for our Australian tours. Clean communication, above average results. We have since engaged TWD on a variety of projects and app development guidance. Happy to recommend!
— Tana – Tomorrow People
We were so pleased to have TWD assist with improvements and updates on our website. Renei was not only professional and efficient in editing footers, adding customer testimonials and linking to our Facebook page, but she also had some great new ideas too. It was a big relief to have her expert help in getting our website looking more professional and interesting!
— Pauanui Service Centre
Working with the team at TWD has been very enjoyable and productive. I found it an easy process to work with a Coromandel based company in order to have face to face meetings. I am old school and TWD led me gently into the world of I.T. The end product is that my buisness has a Website of a very high standard. Easily used by my customers phone-laptop-desktop.
— Dee’s Streatery
Awesome work guys. I am very happy with my website.very simple and professional just how I wanted it.
— Brazilia Beauty
So happy with our web page. Asked for a simple contact point website design and TWD came through. Was awesome to deal with a local business that could meet face to face in whitianga over a coffee.
— Mercury Bay Hi-Ab Services
VFNZ based in Hamilton required a new website and engaged the services of the team at Trusted Web Design. We couldn’t have been happier with their dedication to the task, from ensuring they understood our needs and wants to the end product. Their pricing was detailed and explained thoroughly. The mobile and desktop designs were clean and fresh, they also set up our social media platforms. Would highly recommend their services.
— Visas For NZ
I run a Wellington based music label and our online presence was formerly a basic Wix website. Looking to upgrade to a more professional looking site, we found TWD. My experience with them was awesome! The communication was on point, the delivery was fast, and Renei even went the extra mile and showed me a thing or 2 about the website and how I could run it myself. A+ recommendation from me. Thanks again guys!
— Avina – Tomorrow People
We own the Sounds Like Summer Festival up here in Auckland. We had some unique requests. We wanted to provide our own designs, we simply needed development to make our vision a reality in a short time frame. TWD were able to bring our website to life quickly and at a great price. They were available at all hours for any communication, we didn’t even have to meet in person! We really enjoyed the extra social media help.
— Rik Starr Entertainment
Trusted Web Design specialises in keeping tech simple. Becoming New Zealand and Australia’s leading digital agency to companies big and small started with unwavering trust. Our talent is keeping it real.
Custom Design Packages
We specialise in user experience and interface design techniques. Through design, TWD influences conversations with bespoke customer journeys on both desktop and mobile.
Possibly our strongest point of difference. Our backend development team has the ability to automate software on any scale you need.
Bespoke Servers & Security System
We build robust personalised dedicated servers for our clients. Greater uptime, no shared RAM, space or memory. Overcharging is a thing of the past.
Database & CRM Management
TWD has a variety of software applications to manage, maintain and increase your database. Our team is trained across many CRM applications and software systems.
Database & CRM Management
In-depth Digital Marketing Assets
Digital marketing is complicated, crowded, noisy and time consuming. Don’t gamble with your budget. Engage our brand building wizards today.
SLA WEBSITE MAINTENANCE
When you sign up to a Trusted Web Design Service Level Agreement, we ensure that your website is always backed up, up to date and secure so you can relax.
Why an SLA
If your website is critical for the success of your organisation, then you need to take care of it. An SLA with us makes it easy and simple.
How It Works
You pay a fixed monthly fee for a custom made TWD SLA that suits your assets, requirements and budget.
Slow loading pages and poor user experience lowers customer acquisitions and penalises your website in search ranking tools such as Google.
Plugins require updating and that comes with risk. With a TWD SLA we will keep all your plugins updated and secure 24/7.
TWD SLA agreements include automated backups of your website 24/7. This allows for you to roll back any changes should any problems occur. No mistake is permanent with this option.
ENTREPRENEURS + START-UPS
TWD is a safe, start-up friendly company. If you are entering into business for the first time with your products or services, talking to us about your online aspirations is a great start.
We are experts in the start-up world, from market viability assessment tools, consults and audits. We have connections in raising capital, R&D Grants, Intellectual Property submissions and more.